The daily routine of Chipotle's COO, Jason Kidd, is a whirlwind of activity, with a focus on store visits, employee interactions, and a deep understanding of the restaurant business. With a dream job that allows him to influence and interact with a wide range of people, Kidd's schedule is packed with travel, exercise, and a keen eye for detail.
Kidd's day begins early, with a morning workout and a light breakfast. He then heads out to visit three or four restaurant locations, often arriving before 9 a.m. to observe the prep process and interact with the team. His visits are not just about KPIs and sales reports; they are a chance to connect with employees, understand their challenges, and identify internal talent. He stands in line with guests, buys their lunch, and engages in conversations about their Chipotle experience.
One of the most fascinating aspects of Kidd's role is his commitment to consistency. He ensures that his visits are planned and consistent, allowing him to observe trends and make informed decisions. His go-to Chipotle order is a bowl with brown rice, black beans, chicken, and carnitas, a testament to his love for the food and his understanding of the menu.
Kidd's role extends beyond store visits. He is also responsible for development and real estate, often taking the team to potential sites and new restaurants. This part of his job requires a deep understanding of the market and a feel for the local area. He spends his late afternoons connecting with direct reports and cross-functional partners, recapping the day and determining any immediate actions.
Family and friends play a crucial role in Kidd's life, providing a much-needed recharge. He values his time with them and makes an effort to stay connected, even when on the road. His love for sports and golf also helps him unwind and recharge, allowing him to approach his work with renewed energy.
In conclusion, Jason Kidd's daily routine as Chipotle's COO is a well-structured blend of store visits, employee interactions, and a deep understanding of the business. His commitment to consistency, employee engagement, and a balanced lifestyle make him an exceptional leader in the restaurant industry.
